Apply

Program Manager

Lake Bluff, IL

Description

Position Overview: Responsible for the overall supervision of the team and their impact at a designated school site. Strategizes to maximize the team’s efficiency, quality, productivity, and performance for programs that focus on accelerating student achievement. 

Primary Job Responsibilities:

  • Actively develop and manage direct reports of Associates through onboarding, training, coaching, correcting, and open communication 
  • Adhere to and enforce company policies, procedures and expectations
  • Actively manage and communicate the scope of work and deployment of direct reports 
  • Facilitate feedback sessions with direct reports (team and one-on-ones)
  • Regularly observe direct reports and provide feedback
  • Formally evaluate staff performance and provide counsel and/or discipline as needed 
  • Approve human resource requests and manage attendance 
  • Support with interviewing and hiring program staff
  • Consult with the Director Team for elevated employee management situations
  • Oversee and manage the quality and impact of student-centered programming
  • Meet target metrics for school-based programs and team 
  • Proactively identify and resolve and/or escalate team or program issues
  • Actively collaborate and communicate with all stakeholders (school staff personnel and administration, parents, volunteers, partners, etc.)
  • Collect, store, analyze and report on accurate data
  • Ensure safety, security, and stated expectations of participants, employees, and volunteers are always maintained
  • Support all in-school, after hours, and extended day community school activities as needed
  • Develop and lead trainings as needed

Expectations of all Employees:

  • Contribute to a positive and motivating work environment that encourages mutual respect, innovation and accountability at all levels 
  • Maintain company standards of professionalism 
  • Work in collaboration with colleagues and company stakeholders 
  • Support, manage and/or lead school and community transformation projects 
  • Develop and nurture appropriate relationships with students, district employees, parents and other in-school partners through regular formal and informal communication
  • Contribute to a positive and motivating work environment that encourages mutual respect, innovation and accountability at all levels 
  • Actively participate in all trainings and workshops

Requirements

Required Skills and Qualifications:

  • Reliable transportation and consistent attendance
  • Maintain a valid driver’s license
  • Excellent computer and administrative skills; proficient in Microsoft Office
  • Very strong communication skills
  • Strong teamwork and leadership skills
  • Ability to think critically, creatively and strategically to promote quality programming and growth
  • Moves equipment weighing up to 50 pounds
  • Must be able to remain in a stationary or mobile position, as the shift demands 

Preferred Skills and Qualifications:

  • Two-year or four-year college degree 
  • Bilingual Spanish/English skills 
  • Previous experience in program planning, implementation, evaluation and organizational support (4+ years)
  • Previous people and project management experience (2+ years)
  • Strong interpersonal skills
  • Strong verbal and written communication skills
  • Strong organizational and administrative skills
  • Proficient in Microsoft Office

Employee Benefits:

  • Ongoing training and professional development
  • Health benefits with multiple plan options (BCBSIL HMO and PPO)
  • Vision benefits
  • Dental benefits
  • 401K with company matching
  • Life insurance

Apply

Return to Careers

Apply

Program Associate

Lake Bluff, IL

Description

Position Overview: Responsible for fulfilling the community school model, with a primary focus of implementation of all student-based programming. Work directly with youth to support their social, emotional, cognitive and academic development. Implement and strive for excellence of strong program facilitation, while also helping students develop their personalities and life skills. 

Primary Job Responsibilities:

  •  Implement and coordinate North Chicago Community Partners’ (NCCP) in-school and after school programs, projects and events
  • Tutor and/or mentor students
  • Facilitate enrichment activities using effective instructional techniques
  • Create and maintain safe, respectful and encouraging learning environments
  • Ensure appropriate materials and supplies are available for all programs
  • Actively participate in daily team debriefs 
  • Thoughtfully complete observation reports
  • Assist in collecting, checking, recording and analyzing related data, as directed
  • Greet, steward and purposefully deploy volunteers
  • Engage teachers and families, as directed
  • Maintain cleanliness and organization of school-based learning environments and NCCP designated spaces
  • Develop and nurture appropriate relationships with student that align with program objectives 
  •  Work with NCCP team to implement, coordinate and/or manage non-NCCP programs, projects and events
  •  Manage, implement and/or coordinate select NCCP programs, projects and/or events
  •  Provide administrative support for NCCP in-school and after school programs, projects and events
  •  Contribute to a positive and motivating work environment that encourages mutual respect, innovation and accountability at all levels 
  •  Support all in-school, after hours and extended day community school activities as needed

Expectations of all Employees:

  •  Work in collaboration with the broader school community to support and enhance student achievement, to provide engaging enrichment activities for students and families and to ensure school facilities are appropriate for student learning
  •  Develop and nurture appropriate relationships with students, district employees, parents and other in-school partners through regular formal and informal communication
  •  Maintain NCCP standards of professionalism
  •  Actively participate in all trainings and workshops 

Requirements

Required Skills and Qualifications:

  •  Reliable transportation and consistent attendance
  •  Maintain a valid Illinois driver’s license
  •  A minimum of a high school diploma
  •  Ability to support school transformations, as appropriate
  •  Demonstrated ability to work independently and in collaboration with diverse groups in a high-energy work environment

Preferred Skills and Qualifications:

  •  Two-year or four-year college degree 
  •  Bilingual Spanish/English skills 
  •  Previous experience working with children in an academically-focused environment
  •  Strong interpersonal skills
  •  Strong verbal and written communication skills
  •  Strong organizational and administrative skills
  •  Proficient in Microsoft Office

Employee Benefits:

  •  Ongoing training and professional development
  •  Health benefits with multiple plan options (BCBSIL HMO and PPO)
  •  Vision benefits
  •  Dental benefits
  •  401K with company matching
  •  Life insurance

Apply

Return to Careers