Director of Student Impact

Lake Bluff, IL


Position: Director, Impact of Student-Programs

Hours of Employment: Will vary by employee (Some weekday evenings and weekends will be required)
Immediate Supervisor: Executive Program Director

Employment Type: Full-time, Exempt

Position Overview: Responsible for the overall sustainability and supervision of all student-based programs. Serve as a direct supervisor of Program Managers at school sites. Strategizes to develop plans and oversee the implementation of programs, projects and events that accelerate student achievement with a focus on achieving target metrics. In alignment with company’s mission, supports the full menu of the community school model.

Primary Job Responsibilities:

  • Actively develop and manage direct reports of Program Managers through on-boarding, professional development, coaching, mentoring, and correcting 
  • Create and nurture effective communication within the organization
  • Adhere to and enforce company policies, procedures and expectations
  • Facilitate feedback sessions with direct reports (team and one-on-ones)
  • Regularly observe direct reports and provide feedback
  • Formally evaluate staff performance and provide counsel and/or discipline as needed 
  • Approve human resource requests and manage attendance 
  • Support with interviewing and hiring program staff
  • Consult with the Director Team for elevated employee management situations

  • Develop metrics and tools for programs based on the organization’s strategic objectives 
  • Develop and oversee program plans from start to finish, including processes, deadlines, and benchmarks
  • Proactively identify and resolve and/or escalate team or program issues
  • Actively collaborate and communicate with school personnel (administration, teachers, support staff, etc.)
  • Actively monitor, analyze and respond to program data 
  • Actively develop and maintain partnerships and relationships with a diverse group of stakeholders within the community school model (school staff, parents, community school partners, volunteers and other community-based organizations)
  • Ensure safety, security and stated expectations of participants, employees, and volunteers are always maintained
  • Balance multiple priorities in a fast-paced, team-based environment for self and direct reports
  • Support all in-school, after hours and extended day community school activities as needed
  • Develop and lead trainings as needed

Expectations of all Employees:

  • Contribute to a positive and motivating work environment that encourages mutual respect, innovation and accountability at all levels 
  • Maintain company standards of professionalism
  • Work in collaboration with colleagues and company stakeholders
  • Support, manage and/or lead school and community transformation projects
  • Develop and nurture relationships with students, district employees, parents and other in-school partners through regular formal and informal communication 
  • Actively participate in all trainings and workshops 

Required Skills and Qualifications:

  • Two-year college degree in related field
  • Previous people management experience serving as a direct supervisor (4+ years)
  • Previous experience in program coordination, implementation, and evaluation (4+ years)
  • Exceptional communication skills
  • Excellent leadership and interpersonal skills
  • Excellent computer and administrative skills
  • Strategic and critical thinking skills
  • Demonstrated ability to work independently and in collaboration with diverse colleagues 
  • Reliable transportation; consistent attendance
  • Maintain a valid driver’s license
  • Moves equipment weighing up to 50 pounds
  • Must be able to remain stationary or mobile position, as the shift demands

Preferred Skills and Qualifications:

  • Four-year college degree
  • Bilingual Spanish/English skills
  • Previous experience in classroom management and demonstrated instructional expertise 
  • Previous experience coordinating large-scale events
  • Experience working with CMS data systems

Employee Benefits:

  • Health benefits with multiple plan options (BCBSIL HMO and PPO)
  • Vision and Dental benefits
  • Paid holidays
  • Generous paid time off 
  • Company paid life insurance 
  • 401K with company matching
  • Ongoing training and professional development

Statement as an Equal Opportunity Employer:  

North Chicago Community Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation and training.  

About North Chicago Community Partners 

North Chicago Community Partners was founded in 2008 to help address the negative effects of inequitable school funding in North Chicago and raise awareness of the need for educational opportunities for all children.?For more than fifteen years, NCCP has leveraged the resources of corporate partners and volunteers to provide a menu of programs and services that complement classroom instruction, enhance student learning, and support whole child and family development.  

NCCP’s unique community school model operates in all of the traditional public schools in North Chicago Community Unit School District 187 (D187).? NCCP is supported by 2,500 volunteers, 50 community partners, and a diverse and dedicated team of over 40 employees.? All of NCCP’s employees, partners, and volunteers have made a conscious decision to work alongside principals and teachers and to fight for equitable educational opportunities.?  

In a typical year, they… 

  • Implement lunchtime, afterschool, and summer learning programs for more than 1,400 students 
  • Organize field trips to cultural organizations, colleges, and corporations for hundreds of students 
  • Operate a school-based food panty and weekend food program that serves more than 350 families 
  • Facilitate health clinics and sports physicals for hundreds of students 
  • Ensure all students are equipped for learning and have access to high-quality eye care 
  • Lead or facilitate 50+ family engagement opportunities 
  • Provide hospitality and care for 450+ teachers  
  • Maintain and improve learning environments 


Ready to use your skills, passion and flexibility to make a difference for students and families in North Chicago’s public schools? Want to work alongside teachers, volunteers, and an inspiring group of colleagues with a variety of backgrounds and interests to move the needle on equity? Have a knack for organization and behind the scenes work? Send your resume and a brief email explaining your career interests to We are eager to expand our team with individuals like you! 



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